# Scanner APP - Kiosk Mode Set up automatic stamps, points, coupons and visits for supported loyalty cards in the Scanner App. Canonical: https://support.loyaltymaster.com/scanner-app/kiosk-mode Review status: Application review pending; current permissions and product version unverified. Kiosk Mode automatically adds stamps or points when you scan a supported loyalty card, without manually entering each transaction. It can also redeem coupons and handle subscription or membership visits. Some card templates still require manual confirmation. Use it when each scan should carry out the same action. For purchases that need a different amount or a choice of reward each time, use the [normal transaction guides](/scanner-app/scan-and-make-transactions). ## How to start **Sign in with the business owner's account. Kiosk Mode will not enable when you are signed in with a manager account.** In the Loyaltymaster dashboard, open **Settings → Personal settings** to check the owner's email address. The example below uses **james@example.com** for The Barber Shop Company. Use your own business owner's email address and password. ![Owner account in Personal settings, showing the example email james@example.com.](/media/scanner-kiosk-owner-20261026-6441b9abe7388db21ef21052e025e08dec83717020636aab59a7898df531fbfc.webp) Open the Scanner App from your dashboard's profile menu, or use the [Loyaltymaster Scanner App](https://app.loyaltymaster.com/scanner-app). If your business uses its own branded domain, use the scanner link on that domain. Sign in with the owner account, then open the three-line menu in the top-right corner and go to **Settings → Kiosk mode**. ## Choose the cards and repeat-scan delay 1. Under **TEMPLATES SETTINGS**, find each card you want to use. Slide its switch to the right to enable its automatic action. If your account has several cards, enable the ones you want to work in Kiosk Mode and leave the others switched off. 2. For a supported Stamp Card, enable **Enable auto-accrual of stamps** and check **The number of stamps that will be credited**. The example uses **1**, so each eligible scan adds one stamp. 3. Set **Delay between repeated operations. In seconds**. This helps prevent accidentally scanning the same QR code or barcode several times in succession. The example value **10** means a 10-second wait before the same card can be processed again. Adjust the delay to suit your service and check it with a test card. 4. Select **Allow camera access** under **CAMERA**. Keep customers' cards away from the camera while setting up. Once scanning starts, an enabled automatic action can change their card. ![Kiosk settings with Allow camera access, a 10-second delay and one stamp enabled.](/media/scanner-how-kiosk-access-20261026-679590424cd62a55ed9ff4f13bbe02394b3191aafc5c2feb3fc59bc8b46542d1.webp) ## Allow the camera and choose a view The first time your phone asks for camera permission, select **Allow**. ![Camera permission prompt with Allow.](/media/scanner-how-kiosk-permission-20261026-997b52149c7924f97cf6803334907ab01de9122e1d5a2f162b9ff2dd39cde4b4.webp) The app then lists the cameras available on your device. A phone with several lenses may show several choices. A dedicated scanner with one camera may show only one. ![Available front and back camera choices.](/media/scanner-how-kiosk-cameras-20261026-7953ef54b5e7fc1c27ac7096e3d6cdd5fc0fbb2d937373e9592ac484b798a85f.webp) Select **Back Camera** for the usual setup, with the back of your phone facing the customer's code. If you want to lay your phone flat on the counter with its screen facing up, select **Front Camera** so customers can hold their code over it. Choose the view that gives a clear image of the code. ![Back Camera selected before starting Kiosk Mode.](/media/scanner-how-kiosk-selected-20261026-047372b6ec1d0eec8303f9d994d8137ad8b61b7236e335c961a186fae9757bf8.webp) ## Start scanning and check the setup 1. Under **ENABLE KIOSK MODE**, select **Start**. 2. Scan a test card you are authorised to change. Check that the expected stamps, points or other transaction are recorded. Complete a manual confirmation if that template asks for one. 3. Check that your chosen delay prevents an immediate repeat transaction on the same test card. Once the setup works as intended, scan customers' cards in the same way. With an automatic action enabled, the app processes the scan and is ready for the next customer. If the result is not what you intended, select **Stop** at the bottom of the screen and check the card settings before continuing. ## Stop scanning Tap **Stop** at the bottom of the camera view to stop the scanner. The arrow in the image points to the button. ![Active scanner with an arrow pointing to Stop at the bottom.](/media/scanner-how-kiosk-stop-20261026-372f212d02f5b66741824d96c68ce75e3da8e18acb55b3152ab0cbbe3fd87a24.webp) ## Which cards support Kiosk Mode? - **Stamp Cards:** automatic stamp accrual is supported for visit or stamp-based earning. Spending or product-based earning is not supported. - **Reward Cards:** automatic points accrual is supported for visit or points-based earning. Spending or product-based earning is not supported. - **Coupon Cards:** **Enable auto redemption of coupons** redeems the customer's coupon when scanned. - **Multipass / Subscription Cards:** **Enable auto-discharge of visits** uses one visit or item from the customer's subscription at each scan. - **Membership Cards:** **Enable auto-discharge of visits** records the member's visit as they arrive. **Cashback, Discount and Gift Cards are not supported.** An unsupported template shows **Automation of operations is not available**. Check the earning method as well as the card type: not every Stamp or Reward template can use automation. Some supported templates still require manual confirmation. Check the complete flow with your test card so staff know what to expect. For individual transactions, see the guides for [Stamp Cards](/scanner-app/scan-and-make-transactions/scanner-app-stamp), [Reward Cards](/scanner-app/scan-and-make-transactions/scanner-app-reward), [Coupon Cards](/scanner-app/scan-and-make-transactions/scanner-app-coupon), [Multipass / Subscription Cards](/scanner-app/scan-and-make-transactions/scanner-app-multipass) and [Membership Cards](/scanner-app/scan-and-make-transactions/scanner-app-membership). ## NFC cards and standalone scanners An NFC card is a physical card the customer taps on a compatible reader. With an NFC card and reader set up for your Stamp Card, a tap can add one stamp automatically, just as a QR scan does. At a gym, a member can present their card at a standalone scanner to record their visit. Opening a gate or barrier also requires compatible access hardware and an integration configured for your venue. [Contact our support team](/support/intercom-chat) to discuss compatible NFC readers, standalone scanners or access-control hardware. ## Use loyalty alongside your till If your POS is not connected to Loyaltymaster, record the sale and loyalty action separately. Follow [Use Loyaltymaster with your POS without an integration](/scanner-app/use-with-your-pos) to set up a checkout routine and compare the records. ## Need help? If anything is unclear, [get help](/support/intercom-chat) or [contact our support team](https://loyaltymaster.com/contact-us/).