Introduction
Loyaltymaster's Geolocation feature allows you to use location-based marketing to engage with customers. This section will guide you through setting up and utilising this feature for maximum impact.
Benefits of Geolocations
- Targeted Marketing: With geolocations, you can deliver tailored messages to your customers based on location.
- Increased Engagement: Personalised, location-based messages can boost customer engagement and loyalty.
- Efficient Promotion: Promote special offers or location-specific events directly to nearby customers, increasing the effectiveness of your promotions.
Step-by-step Guide
Geolocation Setup
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Navigate to Locations: Access the 'Locations' screen by following this path: Loyaltymaster > Left-Hand Menu > Locations.
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Add New Location: Click the 'Add Location' button to add a new location.
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Enter Location Details: A list of fields will appear for you to record the location details and the geo-push message.
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Location Name: Use the 'Location Name' field to enter the location's name.
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Location Address: In the 'Location Address' field, type the location's address. As you start typing, suggestions will automatically appear to assist you.
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Pin Location: Use the map view and the pin to set the exact location.
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Apply to Cards: Select the cards you wish to associate with this location and geo-push the message using the 'Apply to Cards' field.
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Create Push Message: Write the geo-push message in the 'Push Message' textbox. This push notification will be sent to all users within a certain radius of the location.
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Add Location: Once all details have been entered, click the 'Add' button. This action will add the location and display it in your list of locations.
Troubleshooting
If you encounter difficulties during this process, try the following steps:
- Make sure you're logged into your Loyaltymaster account.
- Verify that your device has a stable internet connection.
- Ensure that the location address is accurate for precise geo-push messaging.
- If the 'Add' button is unresponsive, check that all required fields have been filled in.
Conclusion
Setting up Geolocations in Loyaltymaster helps you to enhance customer engagement by sending personalised, location-based messages. This feature maximises the potential of your loyalty programme by promoting special offers and events to nearby customers, thereby increasing their likelihood of engaging with your business. Happy geo-targeting with Loyaltymaster!