Loyaltymaster’s New Rewards App

Getting Started

Setup

1. Access Settings:

   • Open the Scanner App.

   • Click on Settings.

2. Configure Company Information:

   • Enter your Company Name (e.g., "LA Coffee").

   • Enter your provided API Key from your Loyaltymaster Console.

   • Click Save Settings.

3. API Testing:

   • Test your API key by clicking on Test API Key.

   • If an error occurs, click on Error Log to diagnose.

   • For unresolved issues, contact Loyaltymaster Support.

4. Customization:

   • Choose between Light Mode, Dark Mode, or System Default for app appearance.

Daily Usage

Adding Customer Stamps

1. Scan QR Code:

   • Use the scanner to quickly capture the customer's loyalty QR code.

   • Customer information will auto-populate on screen.

2. Manual Lookup (if needed):

   • C

   • lick on View All Customers.

   • Select customer by unique identifier (e.g., phone number).

3. Add Stamps:

   • After selecting customer, click Add Stamps.

   • Transaction completes automatically; the app is immediately ready for next customer.

Redeeming Customer Rewards

1. Locate Customer:

   • Scan QR code or manually enter customer identifier (phone number).

2. Redeem Reward:

   • Click on Redeem Rewards.

   • Note the number of available rewards.

   • Choose number of rewards (max available).

   • Confirm redemption; loyalty card updates instantly.

Important: Customers

 cannot redeem more rewards than indicated.

Troubleshooting

• API Key Errors:

  • If the app encounters errors, access the Error Log in settings.

  • Review log details and update your API key if needed.

  • Contact Loyaltymaster Support for unresolved issues.

Upcoming Features

• Membership, reward, discount cards, and sign-in functionalities are scheduled for release within the next 1-2 months.

Support

• For any additional help or issues, contact Loyaltymaster Support directly through the app or online portal.