Introduction
This training manual provides detailed instructions on how to use the Loyaltymaster Scanner App to manage Cashback cards. The guide will walk you through the process step-by-step and also include a troubleshooting section to help you overcome any challenges you might encounter.
Part 1: Charging Cashback Cards Using the Loyaltymaster Scanner App
1.1 Steps to Charge Cashback Cards
-
Open the Loyaltymaster Scanner App on your mobile device and tap the 'Scan' button.
-
If it's your first time using the app, you'll need to grant the app permission to access your device's camera.
-
Aim your device's camera at the barcode on the cashback card to scan it. The cashback card's information will appear in the scanner app once the scan is successful.
-
To add points to the cashback card, enter the desired number in the 'Enter Purchase Amount' field and tap the 'Add Points' button.
-
A confirmation popup will appear. To confirm the addition of the points, tap on the 'Add' button.
-
As you add points, the cashback level will increase according to the defined tiers.
Troubleshooting: If you experience difficulties scanning the cashback card, ensure the card is well-lit and free of physical damage. Also, make sure your camera lens is clean and unobstructed. If you continue encountering issues, don't hesitate to contact Loyaltymaster support for further assistance.
Conclusion
This guide should equip you with the knowledge to manage cashback cards using the Loyaltymaster Scanner App effectively. From charging the card with points to understanding the cashback level tiers, the process should now be straightforward. However, should you encounter any issues, refer to the troubleshooting guide or contact the Loyaltymaster support team for help.