Introduction
This training manual is a comprehensive guide on using the Loyaltymaster Scanner App for handling Coupon Cards. The manual will offer detailed step-by-step instructions for each part of the process and present a troubleshooting guide for potential challenges.
Part 1: Charging Coupon Cards Using the Loyaltymaster Scanner App
1.1 Steps to Charge Coupon Cards
-
Once you have successfully logged into the Loyaltymaster Scanner App, tap the 'Scan' button.
-
If it's your first time using the app, it will prompt you to allow access to your device's camera. Grant the necessary permissions to proceed.
-
With your device's camera, scan the barcode on the Coupon card. Upon successful scanning, the status of the card will be displayed. To redeem the coupon, click the 'Redeem Coupon' button.
-
A confirmation popup will appear, asking you to confirm the redemption of the coupon. To confirm, click the 'Redeem' button.
-
Upon successful redemption, a 'Successful Transaction' popup will be displayed. Click 'Done' to proceed.
-
After the coupon has been redeemed, the details of the included stamps will be displayed.
Troubleshooting: If you cannot scan the Coupon card, ensure the card is sufficiently lit and the camera lens is clean. If issues persist, please contact the Loyaltymaster support team for further assistance.
Conclusion
By following the steps outlined in this manual, you should be able to handle Coupons Cards using the Loyaltymaster Scanner App successfully. From scanning the card, and redeeming coupons, to viewing the redeemed stamps, each process is designed to be intuitive and user-friendly. Should you encounter any issues, remember to refer to the troubleshooting section or contact Loyaltymaster's support team for help.