Introduction
This training manual guides you on how to use the Loyaltymaster Scanner App for handling Discount Cards. It covers a step-by-step process for each procedure, including a troubleshooting guide to handle potential challenges.
Part 1: Charging Discount Cards Using the Loyaltymaster Scanner App
1.1 Steps to Charge Discount Cards
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Start by logging into the Loyaltymaster Scanner App successfully. Once logged in, tap the 'Scan' button.
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The scanner app will request permission to access your device's camera, especially if it's your first time using it. Allow the necessary permissions to continue.
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Use your device's camera to scan the barcode on the Discount card. Upon a successful scan, the Discount card will be displayed within the app.
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In the field labelled 'Enter Purchase Amount', input the amount you wish to add, and then tap the 'Add Points' button.
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A 'Confirmation' popup will appear. Confirm the addition of points by tapping the 'Confirm' button.
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After this is done, scan the card again. You will now see the added points in the 'Total Points Accrued' field.
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As you accumulate points and reach the level defined for each tier, the 'Current Discount Level' will increase accordingly.
Troubleshooting: If you encounter problems scanning the Discount card, ensure the card is adequately lit and that your camera lens is clean. If the issue continues, please contact the Loyaltymaster support team for further help.
Conclusion
By following these steps, you should be able to manage Discount Cards effectively using the Loyaltymaster Scanner App. Although the app is designed to make the process user-friendly, should you encounter any difficulties, don't hesitate to consult the troubleshooting section or contact Loyaltymaster's support team for assistance.