Push automation
Push automation allows you to automate specific push notifications to be sent to the customers. For instance, if you need to wish a specific customer their birthday, or you need to collect feedback at a specific time interval. Let us learn how to use push automation.
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Loyaltymaster > Left-Hand Menu > Push
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Follow the workflow mentioned above to land on the Push notifications screen.
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From the tabs listed atop the screen, click Push Automation. This takes you to the Push Automation screen.
- Here, use the Card dropdown to select the card for which you want to setup push automation.
- As a selection is made, all events for push automation are displayed via separate tiles. You can use the toggle button at the top-right corner of each tile to enable/disable the automation for that specific event.
- Record the message you want to be displayed in the push notification using the Message field.
- Using the next field, you can set the number of hours upon visit after which the push notification for feedback is sent.
- As the selections are made, click the Save button.
- The rest of the automations can be setup in a similar manner for Next Visit Reminder and Birthday Congratulations.
